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A Legal Disclaimer
We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spain’s Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
When you use our website or contact us, we may collect the following data:
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Name
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Email address
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Phone number (optional)
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Any message or content submitted via our contact form
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IP address and basic technical/browser data (via cookies)
We do not collect sensitive personal data unless you voluntarily provide it.
We process your personal data for the following purposes:
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To respond to your inquiries or messages
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To manage communications and provide customer service
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To improve our website and services
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To comply with our legal obligations
We do not use your data for automated decision-making or profiling
In accordance with Article 6 of the GDPR, the legal bases we rely on to process your data include:
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Your consent, when you fill out and submit the contact form
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Our legitimate interest in maintaining communication with users and improving our services
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Legal compliance, where applicable
You can withdraw your consent at any time by contacting us.
We will retain your personal data only for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.
6. Disclosure to Third Parties
We do not share your personal data with third parties, except:
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When required by law
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When necessary for the operation of the website (e.g., trusted hosting or email service providers under data processing agreements)
All third-party services we use are GDPR-compliant
You have the right to:
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Access your personal data
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Request rectification of inaccurate data
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Request erasure ("right to be forgotten")
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Restrict processing
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Object to processing
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Data portability (when applicable)
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Withdraw consent at any time
To exercise your rights, contact us at [your contact email]. You also have the right to file a complaint with the Agencia Española de Protección de Datos (AEPD): https://www.aepd.es
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction.
11. Updates to This Policy
We may update this Privacy Policy from time to time to comply with legal or technical changes. We encourage you to review it periodically.
What Personal Data We Collect
Purpose of Data Processing
Legal Basis for Processing
Data Retention
Your Rights Under GDPR
Security Measures
PRIVACY POLICY
Opening Hours
Tue - Fri: 10.30am - 4.30pm
​​Saturday: 11am - 5pm
​Sunday - Monday: Closed
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© 2025 by El Capítulo Dulce
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